{{ $support->title ?: __('Support Ticket #') . $support->id }}
@if($support->status == 'pending')
@lang('Waiting')
@elseif($support->status == 'open')
@lang('Open')
@else
@lang('Closed')
@endif
@php
$supportUserOnline = false;
if(auth()->user()->last_login) {
try {
$supportUserOnline = \Carbon\Carbon::parse(auth()->user()->last_login)->diffInMinutes(now()) < 10;
} catch (\Exception $e) {
$supportUserOnline = false;
}
}
@endphp
->user()->image }})
@if(count($support->threads) > 0)
@php
$lastDate = null;
@endphp
@foreach($support->threads as $thread)
@php
$threadDate = \Carbon\Carbon::parse($thread->created_at)->format('Y-m-d');
if ($threadDate !== $lastDate) {
$lastDate = $threadDate;
$dateCarbon = \Carbon\Carbon::parse($threadDate);
if ($dateCarbon->isToday()) {
$dateLabel = 'اليوم';
} elseif ($dateCarbon->isYesterday()) {
$dateLabel = 'أمس';
} else {
$dateLabel = $dateCarbon->format('d/m/Y');
}
} else {
$dateLabel = null;
}
@endphp
@if($dateLabel)
 }})
@else
@endif
@endforeach
@endif
@if($support->status == 'open')
{{ auth()->user()->name }}
{{ localized_friendly_time($support->created_at) }}
{{ $support->body }}
@if($support->image)
@endif
{{ $dateLabel }}
@endif
@if($thread->senderable_type == 'App\Models\Admin')
فريق الدعم
{{ \Carbon\Carbon::parse($thread->created_at)->format('h:i A') }}
{{ $thread->message }}
@if(count($thread->images) > 0)
@foreach($thread->images as $image)
@endforeach
@endif
{{ auth()->user()->name }}
{{ \Carbon\Carbon::parse($thread->created_at)->format('h:i A') }}
{{ $thread->message }}
@if(count($thread->images) > 0)
@foreach($thread->images as $image)
@endforeach
@endif
@lang('This ticket is closed. You cannot add new replies.')
@lang('This ticket is pending. You can reply once it is opened by support team.')
@lang('Details')
@lang('Type'):
@if($support->type)
{{ getTrans($support->type->display_name, lang()) }}
@else
@lang('General')
@endif
@lang('Created'):
{{ localized_friendly_time($support->created_at) }}
@lang('Last Updated'):
{{ localized_friendly_time($support->updated_at) }}